Some area rugs can
be cleaned in your home. They will be cleaned according to our carpet cleaning procedures. Some rugs, however, should not
be cleaned on location due to inherent cleaning dynamics and certain soiling conditions. Uninformed carpet cleaners may needlessly
ruin a rug from simply not knowing the potential problems of certain rugs. Our company successfully cleans some of the finest
rugs from around the world. For a thorough cleaning of your fine rugs our company will pick your rugs up and clean
them in a specially designed facility. In-plant cleaning offers many advantages: Having the rug in the plant allows us to
give it several treatments for a more thorough cleaning, controlled drying, and the use of various tools that are not available
on location. Your rug will be cleaned according to the following important steps:
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Step 1: Pre-Inspection and Pick Up We will determine as much as we possibly can about the type of rug and inherent qualities
that may affect cleaning. We will outline the expected results and cleaning “prescription”. Our company will come
to your home to pick up your rug, or you may drop it by our shop.
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Step 2: Dry Soil Removal Woven rugs, especially hand knotted rugs are designed to hide dry soil. A few
years ago, the Eureka company did a study and found that a 9 x 12 could hide 85 pounds of dirt! WOW! We use a variety of techniques
to “dust” the rugs from the front and back. A machine called a pile lifter, special vacuum
attachments and any many other methods are implemented. This is the most important step in cleaning any textile.
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Step 3: Pre-Condition Depending on fiber content and soiling type, the rug will be pre-treated to emulsify
the soils.
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Step 4: Pre-Spot and Fringe Preparation Any potentially difficult spots will be pre-treated with special solutions to increase
chances of removal. The fringe is also pre-treated for maximum soil removal.
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Step 5: Shampoo Most
rugs are cleaned with an Oriental Rug Shampoo that is especially designed to get maximum cleaning while protecting sensitive
natural fibers.
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Step 6: Rinse or Wash Depending on the type of rug it will be rinsed with extraction equipment on both sides
or washed in a wash pit designed especially for Oriental Rugs.
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Step 7: Dry Once the soil is rinsed away, the rug is dried flat or hung to dry in a controlled environment. Proper
drying is essential to avoid unnatural shrinkage.
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Step 8: Finishing When the rug is dry, it is combed and finished with soft groomers made for specialty
rugs.
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Step 9: Post Inspection and Delivery Our cleaning specialist will give the rug a final inspection and release it for pick
up or delivery. Your rug will be wrapped in to protect it from dust and environmental soils until it is picked up or delivered.
Upon delivery, we will lay the rug for you.