Do they have good references?
Our company is considered by many to be one of the most reliable carpet cleaning companies in the area. We are often referred by some of the most seasoned professionals in the carpet industry. Our references are available upon request.

What kind of experience do they have?
Since 1987 we have cared for the finest of carpets and rugs. We have handled many specialty items and have seen many ususual situations. Whether the carpet is natural or synthectic, our experience makes us one of the most experienced cleaners in the area.

Are they well educated in their field?
Sadly, most companies in our industry do not invest in educating themselves in their field. Carpet Care and Repair is certified by the IICRC (Institute of Inspection, Cleaning and Restoration Certification) in these areas: Carpet Cleaning, Upholstery & Fabric Cleaning, Commercial Carpet Maintenance, Carpet Repair & Reinstallation, Water Damage Restoration, Stone, Masonry & Ceramic Tile Cleaning. Register #78328 Expires 3/2011.

What systems do they use?
Many cleaners use outdated equipment with components that do not work properly. Our vans are stocked with only the very best products from top manufacturers. We refuse to use discount products that tend to leave sticky residues behind and discolor the carpet. At our company, you can be assured that we use  state-of-the-art equipment. The machines we use are the most advanced systems available tody. Our equipment does not overwet the carpet. With our 13 step Hot water extraction cleaning process (Recomended by the world's largest carpet manufacturer Shaw Industries) you can expect maximum soil removal and the pile of the carpet will be "standing tall" again.

Do you get what you bargain for?
Never select a carpet cleaning company based on price. Carpet cleaning is not as cheap as some would like you to think. Their technique is to advertise a low price to get in the door so they can push their low-quality, ineffective goods at higher prices than the real professionals charge. Quality carpet cleaning is not cheap but it will extend the life of you investment, and care for your carpeting in a way that will save you money in the long run.

Do they guarantee their work?
After having an uninformed, uneducated, or downright unscrupulous carpet cleaner in your home, the hardest part is getting them back to fix the problem. At our company, we offer a 100% money-back guarantee. We do not want to have anyone in our community that feels that they paid us for something they did not get.

Do they offer a referral program?
We want to reward you for sending customers to us. For each new customer you send us, they will recieve a FREE room of professional carpet cleaning (200 square feet) and we will send you 10% referral certificate upon completion of their job towards your next carpet cleaning service. And remember that we guarantee our work, so help your friends, neighbors and co-workers enjoy high quality carpet cleaning